Privacy Policy

WonderCare Privacy Policy

We value your privacy and take this issue very seriously. This privacy policy explains how we collect, store and use personal data about you when you browse www.wondercare.ie, shop with us or otherwise provide your personal data to us. Because we respect your right to privacy, we comply with our obligations under the Data Protection Acts 1988 and 2003 and GDPR privacy laws.

By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Who we are
The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website.  It is important to be clear that WonderCare is a trading name of Milltown Pharmacy Ltd which is known as Milltown totalhealth Pharmacy in its store in Dublin 6.  As a Pharmacist led website there is a Pharmacist available to help you with your healthcare queries during all working hours at 01-2600262.  Your queries will be dealt with in a private and confidential manner just as if you walked into the Pharmacy in person. For private WonderCare queries you can also contact Sheena the Pharmacist and WonderCare creator directly – just check out the details on our contact form.

The personal data we collect about you

When you place an order with us, we will request that you provide some personal information which is necessary to process your order. We will treat all your Personal Information as confidential. We may collect the following personal data about you:

  • Your name
  • Your billing and delivery postal addresses
  • Your phone and e-mail details

We may also collect some or all of the above personal data about you when you access and browse this Website including when you sign up to receive our newsletters. Please note we do NOT store your credit card details. Payment is made through a 3rd party, secure partner – Paypal or Stripe.

Types of information we keep

We retain two types of information:

“Personal Data”
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, birth date and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.

“Non-Personal Data”
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

The reason we hold your data

Non-Personal Data:
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

Cookies
This website uses “cookie” technology. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our website – our cookies are not available to other websites. Our cookies will record the following: your IP gateway address, the point of entry to the site, search terms used, your navigation through the site and other information that helps us make the site more accessible. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your ease of use of this website.

What do we do with the personal information we gather?

We use your personal data to:
a. provide you with the goods or services you have ordered;
b. contact you if required in connection with your order or to respond to any communications you might send to us;
c. send you further information about goods or services that you buy from us – also to advise you in relation to queries you have raised about your child’s health.

Disclosure of information to third parties

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

Sale of business
We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Website Privacy Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

Security
Your Personal Data is held on secure servers hosted by Dmac Media. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

Your rights

You have the following rights:

  • The right to ask what personal data that we hold about you at any and to receive a response within 21 days
  • The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you
  • The right to opt-out of any marketing communications that we may send you, that you have opted-in to
  • The right to have any personal data we hold about you erased or blocked within 40 days of the receipt of such a request from you
  • The right to request us to cease processing your personal data where such processing is likely to cause substantial distress or damage

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 7 years.

Updating, verifying and deleting personal data

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 and GDPR privacy laws, we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email us with a request to the email address at the foot of this site. Any such data subject requests may be subject to the prescribed fee.

Changes to the website privacy policy

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email if you are on our newsletter list, and you will have a choice as to whether or not we use your information in the new manner.

Updates to this policy

Our privacy policy was last amended in May 2018. Please check this page regularly to find out about updates to the policy.

Contact Us

Please read the above Privacy Policy very carefully and if you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:
Email us at [email protected]
Telephone us on +353 1 2600 262